It seem that usability tests are no longer "only" an effective tool to challenge prototypes and products. They also offer premium entertainment for our clients working from home.
“Super, keep it up!” - a client’s report from the couch
Remote usability testing yields some unexpected perks: Our clients are enjoying the opportunity to observe their products’ usability tests from their living rooms. I can only imagine that a comfortable sofa (and I suspect, at least in some tests, a healthy selection of snacks) helps them manage the jitters that often accompany critical testing of a product in development.
Of course, we will continue to offer remote testing after COVID regulations loosen, as requested. Do you want to learn more about remote or lab-based usability testing? I'm happy to answer your questions or help you set up your next test:
Owner, Expert Consultant
Dr. Christopher H. Müller, founder and owner of Ergonomen Usability AG, earned his PhD from the Institute for Hygiene and Applied Physiology at ETH Zurich. With over 22 years of experience, he is an expert in usability and user experience. His strong sense of empathy allows him to quickly understand the needs and perspectives of his clients. With creativity and courage, he supports his clients in their digitalization projects and the optimization of products, services, and processes. He takes a practical approach, developing tailored solutions that can be effectively implemented. Dr. Christopher H. Müller is a columnist for Netzwoche. He also serves as a board member for the Zugang für alle Foundation, and is a member of two Swico advisory boards and co-president of the Regional Conference Nördlich Lägern.